Frequently Asked Order Questions
Q. How do I place an order?
A. Feel free to
order directly on this website: checkout is quick, easy and secure!
You can also speak with an order specialist by calling
FastTrackRacks.com Customer Service at 866.403.8505.
Q. What steps does FastTrackRacks.com take to protect my credit card information?
A.
FastTrackRacks.com goes above and beyond to protect your credit card
information. Your credit card is instantly encrypted and remains
protected by our secure system throughout the checkout process. For
more information, please refer to our
Privacy Policy.
Q. Is my order covered by a warranty?
A.
FastTrackRacks.com honors most manufacturer's warranties. For more
information regarding warranty issues and claims, please refer to our
Returns page.
Q. How will my order ship?
A.
Unless otherwise specified, your order will ship via FedEx Ground. For
more information regarding shipping lead times, shipping charges and
international shipping costs, please refer to our
Shipping page.
Q. How do I track my order?
A.
Tracking information will be provided to you for every
FastTrackRacks.com order as soon as it is made available by the shipping
company. If you registered when you placed your order, please log-in to
your account. For more information regarding shipping lead times, shipping
charges and international shipping costs, please view our
Shipping Page.
Q. I need to return my order. What do I do?
A.
FastTrackRacks.com is happy to process your return within 30 days of
your original order date. For more information regarding our return
policy, please refer to our
Returns page.
Q. You didn't answer my question! What do I do?