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Frequently Asked Order Questions

Q. How do I place an order?

A. Feel free to order directly on this website: checkout is quick, easy and secure! You can also speak with an order specialist by calling FastTrackRacks.com Customer Service at 866.403.8505.

Q. What steps does FastTrackRacks.com take to protect my credit card information?

A. FastTrackRacks.com goes above and beyond to protect your credit card information. Your credit card is instantly encrypted and remains protected by our secure system throughout the checkout process. For more information, please refer to our Privacy Policy.

Q. Is my order covered by a warranty?

A. FastTrackRacks.com honors most manufacturer's warranties. For more information regarding warranty issues and claims, please refer to our Returns page.

Q. How will my order ship?

A. Unless otherwise specified, your order will ship via FedEx Ground. For more information regarding shipping lead times, shipping charges and international shipping costs, please refer to our Shipping page.

Q. How do I track my order?

A. Tracking information will be provided to you for every FastTrackRacks.com order as soon as it is made available by the shipping company. If you registered when you placed your order, please log-in to your account. For more information regarding shipping lead times, shipping charges and international shipping costs, please view our Shipping Page.

Q. I need to return my order. What do I do?

A. FastTrackRacks.com is happy to process your return within 30 days of your original order date. For more information regarding our return policy, please refer to our Returns page.

Q. You didn't answer my question! What do I do?

A. Please contact us!

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